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Zerodha launched Kite Backup, a WhatsApp-based system for traders to manage positions if Kite’s main platforms fail.
Zerodha CEO Nithin Kamath (Photo: X/@Nithin0dha)
Zerodha WhatsApp-Based Kite Backup: India’s largest stockbroker Zerodha has launched Kite Backup, a WhatsApp-based emergency system that allows traders to square off open positions and cancel pending orders if its primary platforms – Kite web and mobile – ever go down during market hours.
Trading platforms are highly complex, with multiple systems linked to exchanges, data centres, and cloud providers. Despite several layers of redundancy, a rare technical glitch at any point can disrupt trading. To provide an additional safety net, Zerodha has created this fully independent backup channel.
Unlike the regular Kite systems that run on Amazon AWS and are protected by Cloudflare, the new WhatsApp-based setup is hosted on Microsoft Azure and connects directly to multiple order management systems (OMS) in physical data centres. It does not rely on Kite’s primary infrastructure, ensuring that even if AWS or Cloudflare face outages, users can still exit positions.
How To Use Kite Backup On WhatsApp
Customers need to complete these four steps:
- Save the contact number: +91 99644 52020
- Send a WhatsApp message: Open WhatsApp and send “Hi” to this number
- Provide authentication: Enter your Zerodha user ID and PAN when prompted
- Complete verification: Enter the SMS OTP you received
Once logged in, you will see four options:
- Open positions: View and square off open positions
- Open orders: Cancel pending orders
- Holdings: View your Kite holdings
- Margins: Check available funds and margin requirements
Limitations
The Kite Backup system over WhatsApp is designed to be a last resort in case all primary trading platforms become unavailable. It is NOT designed to be a trading or investment platform.
- The WhatsApp Flow offers only a rudimentary interface that permits very few interactions.
- You can view holdings, margins, open orders and positions.
- Open orders and positions can be squared off. New orders or any other advanced features are not available.
- The backup system offers redundancy over Kite’s trading systems and infrastructure, such as Amazon AWS and Cloudflare, which Kite depends on. However, it does not offer redundancy over the core OMS (Order Management Systems) located in physical data centres. OMS systems have different redundancy measures.
Varun Yadav is a Sub Editor at News18 Business Digital. He writes articles on markets, personal finance, technology, and more. He completed his post-graduation diploma in English Journalism from the Indian Inst…Read More
Varun Yadav is a Sub Editor at News18 Business Digital. He writes articles on markets, personal finance, technology, and more. He completed his post-graduation diploma in English Journalism from the Indian Inst… Read More
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