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Redmond, Washington State, USA
Microsoft is helping Crowdstrike battle these lawsuits
Crowdstrike error caused billions in losses for the industry and it seems there are more reasons for the airlines going offline during the incident.
The after effects of the major CrowdStrike update debacle continues to spill over weeks after the big incident. Companies like Delta Airlines have reportedly faced losses of around $500 million and they are now going after the security firm via legal channels.
But CrowdStrike is getting much needed support from Microsoft against the lawsuit, where the airline is reportedly being accused of using dated IT systems and processes that had a lot of reasons why they faced a major outage. The Windows giant claims it offered to help Delta during the IT shut down because of the systems outage and Microsoft says the airline turned down its assistance offer.
Delta reported a major downtime to its operations during the CrowdStrike error issue and the company’s CEO publicly questioned why the outage doesn’t affect Apple devices. To be fair, Microsoft has run Windows systems across sectors for many years and most of it is related to the cost of running the machines and managing the back end systems.
Windows Issue Or Much More?
Microsoft seems to have taken these statements to its heart, and claims that Delta needs to upgrade its IT systems rather than blame external factors when around 40,000 servers go down because of a faulty update.
Things have clearly gotten ugly in this whole episode and Microsoft says that one of the employees at Delta said things are fine, during the update outage, even though the airline had to cancel over 1000 flights because of operational reasons on July 19.
Microsoft went on to mention that Delta’s operations might not be overly dependent on Windows systems and its IT infrastructure could have been crippled because of the overall dated nature of its operations. Security experts have already pointed out that CrowdStrike faces massive pressure from its customers but it is vital that Microsoft looks to avoid similar incidents in the future and safeguard its own business by not allowing third-party vendors uncontrolled access to its Windows kernels.
