Customer’s warning after sly golf club worker added hefty tip on order without her knowing

A Kentucky woman has warned others that they should always check their receipts – after she had a run-in with a golf club worker who allegedly added a 20 percent tip to her bill without telling her.

Jenna Simpson visited Keene Trace Golf Club on August 27 and got two fountain sodas at a restaurant within the golf course called Champions Bar & Grill. 

A receipt she showed on her now viral TikTok video revealed the drinks by themselves cost $5.66. However, when she saw the server swipe her credit card off to the side, the total somehow ballooned to $7.20.

Since that struck her as too much for just tax, when the server asked Simpson if she wanted a receipt, she said yes. And she discovered that the numbers didn’t add up at all.

With tax, her bill should have been $6.00. But Simpson quickly realized 20 percent of that is $1.20. That would add up to exactly $7.20, making her suspicious that the server snuck in a tip for herself.

Simpson said she went back to the bar and confronted the employee.

‘Was there a tip added to this?’ she recalls asking, to which the server allegedly responded: ‘No, there’s a 20 percent service fee on credit cards.’

Simpson took a look at the receipt again, which showed there was no service charge.

Even so, businesses can only allowed to add a 1 percent to 4 percent credit card surcharge, according to Fortune. 

So Simpson fired back: ‘That would have been nice to know before I handed you my credit card because I would have rather just paid in cash and save my $1.20.’

Simpson then reveals the moment in her interaction with the worker that completely stunned her.

‘[The server] goes…”Okay, do you want me to refund the tip?”‘ Simpson recounted.

Pictured: The Keen Trace Golf Club in Nicholasville, Kentucky. The course has 36 holes

Pictured: A bar at the golf club

This came as a complete shock, especially because she claimed that she hadn’t gotten a receipt before this that would have allowed her to write in a tip amount.

Simpson’s receipt shows she never indicated she would be tipping, nor did she sign it. 

When Simpson asked for her money back, she said the server dug into the cash drawer and gave her $2 because she didn’t have exact change.

‘That just tells me she’s guilty because why would you give me 80 extra cents if you’re not wrong?’ she said.

‘So, either I think she accidentally hit the 20 percent tip button or tried to pull a fast one on me,’ she added.

People who watched her video overwhelmingly agreed this was unlikely to be an accident.

‘100% need to tell management. that’s not okay to do,’ one person wrote.

‘That’s VERY illegal on her part,’ another wrote.

‘She deff just added a tip,’ a third claimed.

‘Not wrong and great catch. She 100% tried to steal a tip,’ a fourth said. 

Pictured: An overhead view of the golf club

Another person questioned how the 20 percent charge didn’t show up on her bill. Simpson replied to the comment, saying, ‘Yup that’s exactly what first caught my attention.’

DailyMail.com approached the current manager of the restaurant Simpson went to, but he didn’t immediately return a request for comment. 

Simpson posted an update video where she showed the email she sent to management. She recapped her entire experience and informed them about laws regarding credit card surcharges.

According to a screenshot Simpson showed, the restaurant manager allegedly replied and told her that guests should be presented with a ticket to add a tip. 

Per the screenshot, the manager also claimed they pulled the security footage of the incident and believed that there was no theft involved.

DailyMail.com approached Simpson for comment.