Several Microsoft services are down amid a US-wide outage affecting tens of thousands of Americans.
The issue appeared to start around 7.50am ET Thursday as many on the East Coast started their work day.
Microsoft said it was ‘investigating an issue where users may be unable to access’ multiple 365 services such as email and Teams.
Several Microsoft services are down amid a US-wide outage affecting tens of thousands of Americans
Microsoft has yet to provide any details about the cause of the outage or when services will be back online.
But its Azure cloud platform said on X, formerly Twitter, that it was investigating customer reports of a potential issue connecting Microsoft’s services from AT&T networks.
As of 8.30 am ET, more than 20,000 users have reported outages to Downdetector, a site that tracks online service outages.
But this is probably an underestimate, as not every affected user may have submitted a report.
Despite the widespread outage reports, Microsoft’s service health site – last updated around 9.20 am ET – shows that all Microsoft services are up and running.
This is Microsoft’s second major outage within the last two months.
On July 30, the company suffered a global outage that restricted access to Microsoft 365 services such as Office, Outlook and Azure.
Microsoft has since confirmed that the July outage was triggered by a distributed denial of service cyberattack, which is disrupts the normal traffic of a targeted server, service or network by overwhelming it with a flood of Internet traffic.
Users have taken to X to share their frustrations with today’s outage.
‘I’m already bitter than I have to use Microsoft Outlook for work. Now it’s completely down,’ X user Kelly Leonard wrote.
‘Microsoft is down. Cannot access Outlook or Microsoft Teams. Can we please get this fixed ASAP? I got work to do. LOL,’ X user Casey Wooley wrote.
