A Royal Caribbean passenger said the cruise line detained her after claiming she had threatened to jump off the ship in the middle of her voyage.
Lizzy Moss (@kvng.lizz on TikTok) shared a series of videos online detailing her vacation gone wrong, claiming Royal Caribbean’s security detained her for a comment she never made.
Moss’ girlfriend, Kalie Stevens, filmed an interaction with security guards outside their room on June 28, which has already amassed over 30 million views.
In the video, Kalie opened the door to find multiple security guards with her girlfriend. The guard explained that Lizzy was confined and they were there to get fresh clothes and toiletries because she would be spending the night detained.
Kalie reacted with anger and confusion, pressing the guards about why her girlfriend was confined.
The guard calmly replied that they already explained why Lizzy was detained and asked the women not to make a scene.
In a separate video, Lizzy claimed that she was a ‘hostage’ on the cruise and was wrongfully detained after contacting security when she noticed her safe was robbed.
Lizzy said she went to security at 8am to report the theft and was subsequently separated from her girlfriend.
Lizzy Moss (@kvng.lizz on TikTok) posted a series of videos detailing a shocking experience on board a Royal Caribbean cruise
She claimed that she was detained on the ship for 48 hours after attempting to report that the safe in her room was robbed
Lizzy claimed that instead of investigating the robbery, the ship’s security accused her of threatening to jump off the ship and detained her
She added that security accused her of making ‘false allegations’ and detained her due to remarks she made about wanting to jump overboard. Lizzy vehemently denied that she made any such threats.
Lizzy then accused the Royal Caribbean medical staff of ‘falsifying past medical records’ after she endured a psychiatric evaluation by the ship’s medics.
She claimed that she was detained for 48 hours and was ‘constantly monitored.’
‘I am a computer science major with a 4.0 at Jackson State University and I’m an HBCU scholar,’ she added.
Lizzy said she doesn’t drink or do drugs and accused the ship’s staff of stripping her of her human rights.
Several other videos posted to Lizzy’s account depicted her girlfriend’s interactions with ship staff while she was detained.
Another video depicted a tense conversation with an official who the women claimed was the ship’s head of security.
Several videos depict the interactions Lizzy and her girlfriend had with staff on the Royal Caribbean
The man explained that Lizzy was under the ‘confinement protocol’ and instructed her to grab a second set of clothing so that she could be comfortable under detainment.
‘If you do not want to collect some belongings we’ll take you back down right now,’ he said.
The women pushed back on security and accused the ship’s staff of detaining Lizzy without proof of her threats to jump overboard.
The passengers have posted multiple other videos of their recorded interactions with the ship’s staff and explanations of what happened.
Daily Mail has reached out to Royal Caribbean for clarification on the women’s claims and further explanation on her detainment.
Royal Caribbean hasn’t released a statement on the claims the women made against their staff
The videos have already received millions of likes and thousands of comments, with social media users sounding off on what they believe happened.
‘I will never book with Royal Caribbean after watching videos I’ve seen,’ one comment read.
‘This is scary! I can’t even imagine being in this position,’ another added.
‘Definitely have a solid case …. This is so scary…’ a third agreed.
However, others speculated that there was more to the story and took the security’s side.
‘I’ve worked on cruise ships and trust me they don’t confine you to your cabin unless you have done something wrong I’ve been on 6 cruise ships as a passenger and 2 cruises as crew and never been confined to my cabin the staff handled this very well,’ one argued.
Another slammed the two women, writing, ‘U guys made dozens of TikTok videos about one issue on a cruise ship [crying emoji] Maybe u need to think up some new content.’
Social media users were divided over the women’s story, with some coming to their defense and others defending the ship’s staff
Royal Caribbean hasn’t substantiated the women’s claims or released statements on the situation.
Even though security teams on cruise ships are not police officers, they do have a right to detain passengers.
Maritime law is complex, but where the alleged incidents occur can determine what laws apply at sea.
If cruise ships are in international waters, passengers are typically expected to follow the laws of the country where the ship is registered.
Royal Caribbean is registered in Florida, but was incorporated in the Republic of Liberia, according to the Securities and Exchange Commission.
