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Swiggy, Zomato Cut Down On Membership Perks: Swiggy One, Zomato Gold members will now have to pay a “rain surcharge” on food deliveries
Swiggy, Zomato Shares Rise
Swiggy, Zomato Share Price Today: Shares of food delivery giants Swiggy and Zomato saw gains of up to 3% on May 16, following a strategic move to reduce membership perks in the run-up to the monsoon season. Both companies have introduced a “rain surcharge” on food deliveries, which will now apply even to users subscribed to their premium plans — Swiggy One and Zomato Gold — who were previously exempt from such fees.
By 11:25 am, Swiggy’s shares on the BSE had climbed 3.3% to Rs 327 apiece, while Zomato-parent Eternal’s stock was trading 1% higher at Rs 244.86 per share.
Under the revised policies, premium members of Swiggy and Zomato will be treated on par with regular users when it comes to rain-related delivery surcharges. This change comes despite members paying an additional fee to access the platforms’ loyalty programs. The companies appear to be tightening benefits in a bid to reduce operational expenses.
The decision reflects mounting investor pressure on both firms to improve their bottom lines. Eternal, the parent company of Zomato, reported a sharp 78% year-on-year decline in profit after tax (PAT) for the fourth quarter of FY25, down to Rs 39 crore from Rs 175 crore in the same period last year. The company had posted a PAT of Rs 59 crore in the previous quarter (Q3FY25).
Meanwhile, Swiggy’s financials continue to show deeper losses. The company reported a net loss of Rs 1,081.18 crore for Q4FY25, marking a 94% increase from the Rs 554.77 crore loss recorded in Q4FY24.
As monsoon-related operational challenges loom, both companies are recalibrating their membership strategies while aiming to improve profitability and maintain investor confidence.
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