Starbucks boss plans more baristas and less tech
Starbucks will hire more baristas and scale back plans to roll out automation, the coffee shop giant’s chief…
Starbucks U-turn aimed at pleasing customers sparks backlash from baristas
Baristas at Starbucks are already complaining about a new business strategy aimed at ‘humainizing’ the global chain. Employees…
Starbucks is training its baristas to de-escalate conflict after taking away popular perk
Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing…
Starbucks baristas to strike on Friday, union says
A union representing more than 11,000 Starbucks baristas in the US says its members will hold a five-day…